We're here to help.

Email us, or find a quick answer below.

Email support

support@snag.gold

Typically within a few hours. Always within 1 business day.

Common questions

Open the Snag app and tap the camera icon in the center of the tab bar. Point your camera at the invoice and tap the shutter button. Snag will extract all line items automatically.

Most invoices are processed within 30 seconds. Complex or handwritten invoices may take up to 2 minutes.

Yes. Tap any invoice to open it, then tap the edit button. You can correct supplier names, line items, quantities, and prices.

Go to snag.gold/organization/team on a desktop browser. Team management is not available in the iOS app at this time.

Snag offers a Free plan, a Pro plan, and a Concierge plan. Visit snag.gold/pricing for current pricing and feature details.

Visit snag.gold/pricing to upgrade. Changes take effect immediately.

Yes. All data is encrypted in transit and at rest. Invoice images and extracted data are stored in your company account and are not shared with third parties.

Email support@snag.gold and we will process your cancellation within 1 business day.