Last updated: February 3, 2025
By accessing or using Snag ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
Snag provides invoice management, product tracking, and market intelligence tools for restaurant and food service businesses. The Service includes features that aggregate anonymized data from users to provide market insights and pricing benchmarks.
The Service is designed for restaurant, café, bar, and food service businesses. Supplier and distributor companies are not eligible for Market Insights features. By using the Service, you represent that you have the authority to bind your organization to these Terms.
Snag offers a Market Insights feature to qualifying subscribers. This feature provides aggregated, anonymized market intelligence derived from invoice data contributed by participants.
Market Insights operates on a mutual contribution model:
By using Snag, you understand that your anonymized data becomes part of a shared intelligence pool, and other participants can see aggregated insights that include your anonymized contributions.
Snag commits to the following technical safeguards:
Note on Supplier Information: Market Insights displays aggregated pricing from suppliers across the Snag network (e.g., "Sysco average price for chicken: $3.42/lb"). Supplier names are visible to help you compare options, but we never reveal which specific suppliers you purchase from or your relationship with any supplier.
Your Data: You retain ownership of your invoice data in its original form.
Anonymized Data: You grant Snag a perpetual, irrevocable, worldwide, royalty-free license to create anonymized derivatives of your data. Once anonymized, Snag owns all rights to such anonymized data for the purposes of providing the Service.
Snag Will Never:
Participation in the Market Insights data exchange is a condition of using the Market Insights feature. If you do not wish to participate, you may continue to use other Snag features without accessing Market Insights.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
You agree not to:
The Service and its original content, features, and functionality are owned by Snag and are protected by international copyright, trademark, and other intellectual property laws.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. SNAG DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
IN NO EVENT SHALL SNAG BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE.
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.
We may terminate or suspend your account and access to the Service at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.
If you have any questions about these Terms, please contact us at legal@snag.com
By using Snag, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.